Responsible Gaming

We take responsible play seriously. Lilibet Responsible Gambling sets clear expectations for safe betting and offers practical tools to help players manage activity. We provide account controls, self-exclusion options, and in-account reality checks so customers can stay within personal limits. If gambling stops being enjoyable, we encourage immediate use of our tools and contact with support services. This page explains the protections available, how to recognise risky behaviour, steps to regain control, and where to find professional help in Canada.

Lilibet Responsible Gambling Principles

Player protection is a priority. Clear rules, voluntary controls, and easy access to help form the backbone of our approach. Personal limits and verification tools are available to reduce harm and support sustainable play. We promote responsible decisions and expect players to use the controls that suit their needs.

Tools to Manage Your Gambling Activity

Deposit Limits

Set daily, weekly, or monthly deposit limits in your account. Limits are adjustable but changes may include a cooling period before higher limits take effect.

Loss and Wagering Limits

Apply loss caps or set maximum wagers to control spending. Limits help prevent chasing losses and keep activity within a planned budget.

Session Time Limits and Reality Checks

Enable session reminders and reality checks to track time spent. Alerts show elapsed time and total stakes for the session to help you decide when to pause.

Time-Outs and Self-Exclusion

Use short time-outs for brief breaks or self-exclusion for longer periods. Self-exclusion blocks access to your account for the chosen term and stops promotional contact during that period.

Recognising Signs of Problematic Behaviour

Watch for changes in behaviour: chasing losses, neglecting work or relationships, hiding play, or spending beyond means. Increasing frequency of deposits or repeatedly bypassing limits are red flags. Early recognition lets you act before issues escalate.

Guidance for Staying in Control

Create a gambling budget and stick to it. Use only discretionary funds and set strict deposit and loss limits. Take regular breaks and avoid gambling when stressed or under the influence. Keep logs of play time and spending to review patterns and make adjustments.

Access to Professional Help and Support Organisations

If you need outside help, contact national or provincial services. In Canada, resources include provincial problem-gambling helplines and national services such as the Canada Problem Gambling Helpline. You can also reach out to counselling organisations and financial advisors for support. For immediate assistance, use crisis lines and local health services. Contact customer support for guidance on self-exclusion and available tools.