Data Privacy Policy

We operate Lilibet and take privacy seriously. This Privacy Policy explains what personal, technical, and transactional data we collect, how that information is used, and the measures we take to protect it. The page also covers cookies and tracking, data sharing with service providers, and the rights available to account holders. Read this policy to understand how your information is handled when you register, deposit, play, or contact support. Using our services means you accept these practices and any updates we publish here.

Information We Collect

Personal Data

Personal data includes name, email, date of birth, postal address, phone number, and ID documents submitted for verification. This data is collected when you register, verify your account, or contact support.

Technical Data

Technical data covers IP address, device type, browser, operating system, cookies, and log files. We collect this automatically to operate the site and provide secure access from desktop and mobile devices.

Transactional Data

Transactional records include deposits, withdrawals, game history, bet stakes, bonus activity, and payment method details such as Interac, card, e-wallet or cryptocurrency identifiers. Transactional data is kept to process payments, audits, and comply with legal obligations.

How We Use Your Information

Information is used to create and manage accounts, process deposits and withdrawals, verify identity for KYC, and resolve disputes. Data also supports fraud prevention, compliance with legal requirements, and basic account notifications. We use contact details for transactional messages, security alerts, and required communications about your account.

Data Protection and Security Practices

We protect data with industry-standard encryption for data in transit and access controls for stored information. Access to personal data is limited to authorised personnel and service providers that need the data to perform services. We do not publish sensitive documents. Regular backups and security monitoring are in place to reduce risk.

Cookies and Tracking Technologies

Cookies and similar technologies are used to maintain sessions, remember preferences, and analyse site performance. You can control cookie settings in your browser or via the cookie controls where available. Blocking cookies may affect site functionality, including login and payment flows.

Your Rights

Access

You may request a copy of personal data we hold about your account. Requests should be made via the account settings or support channels.

Correction

Update inaccurate or incomplete personal information in your account profile or contact support to request changes. Verification documents may be required to confirm changes.

Deletion

Account closure and deletion requests are handled in line with legal retention requirements. Some transactional data may be retained for compliance and audit purposes even after account closure.

Data Sharing and Third Parties

We share data with payment processors, identity verification providers, security vendors, and other service providers that support account operation. Data is shared only where necessary and under contractual protections. We may disclose information to comply with legal requests from competent authorities.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Continued use of your account after changes means you accept the revised policy. For questions, contact support via your account.