Lilibet Casino Responsible Gambling

At Lilibet we take responsible gambling seriously. Our goal is to help you enjoy play in a safe, controlled way by offering clear tools, timely support and information to manage your activity. We encourage all Canadian players to set personal limits and use the controls below whenever gambling stops being fun or fits outside your budget.

Player protection principles

We promote safer play through clear communication, secure account checks and proactive monitoring for unusual behaviour. Personal data is treated confidentially. We aim to identify risky patterns early and work with players to reduce harm while respecting privacy and your right to control account settings.

Activity-control tools

You can manage how you play using built-in controls on your account page. Available tools include daily, weekly and monthly deposit limits, session reminders (reality checks), loss limits and maximum bet limits. You can also opt for shorter account breaks when you need immediate time away from play.

Deposit and loss limits

Limits let you control spending by setting maximum deposits or losses for chosen periods. These controls are self-serve from your account settings and are designed to be straightforward to set up. If you need help adjusting a limit, our support team can walk you through the process.

Time-outs and self-exclusion

For temporary pauses choose a time-out or cool-off period to block access for a short time. For longer-term protection, self-exclusion options close the account for the selected period and prevent you from reopening it until the exclusion ends. These measures are an effective step if you need a sustained break.

Recognizing problem gambling

Watch for signs such as repeatedly chasing losses, spending more than planned, neglecting work or family, borrowing money to gamble, or feeling anxious about gambling. If you notice these signs in yourself or someone close to you, consider applying limits or seeking support.

Tips for maintaining control

Set a clear budget before you play and stick to it. Use deposit and loss limits, enable session reminders, take regular breaks and never gamble with money intended for bills or essentials. Keep a record of time and money spent so you can review your activity honestly.

Professional help and support organisations

If you need further assistance, contact provincial problem-gambling helplines, Gamblers Anonymous or local counselling services. You can also reach our support team for guidance and account options via live chat or [email protected]. Seeking help is a positive step and we will support you through the process.